Customer Service Representative

AL-Sofa Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading furniture retailer in Dubai seeks a Customer Service Representative to greet and assist customers, handle inquiries and complaints, and support sales efforts. The ideal candidate should have strong customer service skills and a solid understanding of showroom products. This full-time position offers a fixed salary, sales incentives, and health benefits.

Benefits

Health benefits

Employee discounts on furniture

Sales incentives

Qualifications

• Strong knowledge of showroom products and promotions.
• Ability to handle complaints and provide effective solutions.
• Experience in customer service roles.

Responsibilities

• Greets and assists customers with product inquiries and purchases.
• Maintains customer satisfaction through after-sales support.
• Supports the sales team in achieving showroom targets.

Skills

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Job description

Greets and assists customers with product inquiries purchases and after-sales support. Handles complaints and provides solutions to ensure customer satisfaction. Maintains strong knowledge of showroom products and promotions. Supports the sales team in achieving showroom targets.

Salary & Benefits

Fixed salary sales incentives health benefits and employee discounts on furniture

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full-time

Experience: years

Vacancy: 1