Customer Service Manager jobs in United Arab Emirates

At Hotel Indigo Dubai Downtown, we are not just in the business of selling rooms we are in the business of storytelling, neighborhood charm, and unforgettable guest experiences. We are on the lookout for a spirited and charismatic Sales Executive who knows how to build relationships, spark conversations, and turn opportunities into loyal partnerships. If you thrive on creativity, connection, and closing deals with flair, this role might just be your next adventure.

A little curiosity can take you anywhere. So, at Hotel Indigo ®, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.

And just like our hotels, no two colleagues are the same. So, we’re curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

The hotel boasts 269 tastefully decorated rooms, each thoughtfully designed to reflect the hotels neighbourhood story; the story of Dubai creek.

As our Sales Executive, you will be the face and voice of Indigo charm, exploring new business opportunities, building strong corporate and leisure partnerships, and showcasing our uniquely artistic hotel to guests who appreciate style with soul.

You will actively seek out new accounts, nurture existing relationships, and craft proposals that feel personal, thoughtful, and hard to resist.

Whether you are hosting site visits, attending networking events, or diving into market trends, you will always be a step ahead, anticipating guest needs and ensuring our hotel remains the preferred address in the city.

We are looking for someone with a passion for hospitality, a natural flair for communication, and a drive to meet and exceed targets. A background in sales within a lifestyle hotel is ideal, along with strong negotiation skills, confidence in presentations, and the ability to thrive both independently and as part of our laid-back yet driven team. If you speak additional languages beyond English, bonus points especially in Arabic.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you. We’ll reward all your hard work with a great salary and benefit package.

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com