Front Office Host & Guest Experience Specialist

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai seeks a Front Office Host/Receptionist. The role involves providing exceptional service during check-in and check-out, maximizing room occupancy, and ensuring high customer satisfaction levels. Candidates should have customer service experience, effective communication skills, and attention to detail. Join a team dedicated to creating remarkable hospitality experiences.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Calm, efficient, and organized with great attention to detail.

Responsibilities

• Provide reception services for Guests to ensure an exceptional experience.
• Maximize room occupancy and promote hotel services.
• Ensure efficient check-in/check-out and complete audits as required.
• Demonstrate a high level of customer service at all times.

Skills

Customer service

Communication skills

Attention to detail

IT proficiency

Job description

A leading global hospitality company in Dubai seeks a Front Office Host/Receptionist. The role involves providing exceptional service during check-in and check-out, maximizing room occupancy, and ensuring high customer satisfaction levels. Candidates should have customer service experience, effective communication skills, and attention to detail. Join a team dedicated to creating remarkable hospitality experiences.