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Customer Service à Émirats arabes unis

Waiter/Waitress - Palm Shore (Outdoor Venue) - Waldorf Astoria Ras Al Khaimah

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Waiter/Waitress - Palm Shore (Outdoor Venue) - Waldorf Astoria Ras Al Khaimah
Hilton
Ras el Khaïmah
Sur place
AED 60 000 - 120 000
Plein temps
Il y a 30+ jours

Résumé du poste

Hilton is seeking a Waiter/Waitress for its Palm Shore venue in Ras Al Khaimah. The ideal candidate will provide exceptional food and beverage service, maintain high hygiene standards, and meet guest needs effectively while working in a dynamic hospitality environment.

Qualifications

  • Warm personality and smart appearance.
  • Ability to listen and respond to guest needs.
  • Prior experience in a similar position is advantageous.

Responsabilités

  • Ensure all tables receive their food and drink as requested.
  • Maintain cleanliness of all equipment and restaurant standards.
  • Maximize revenue through upselling and high service standards.

Connaissances

Interpersonal skills
Communication skills
Attentiveness
Customer service
Ability to work under pressure
Description du poste

A Waiter/Waitress at Palm Shore (Outdoor Venue) is responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations.

What will I be doing?

As a Waiter/Waitress at Palm Shore (Outdoor Venue), you will be responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Ensure all tables receive their food and drink as requested
  • Maintain the cleanliness of all equipment used during shifts
  • Maintain cleanliness of the restaurant and stores to Health, Safety and Hygiene standards at all times
  • Show complete awareness of all the food and drink menus and readiness to explain and recommend food and drink contents
  • Comply with Company Health and Safety, and Fire Regulations and procedures
  • Adhere to the Company disciplinary policy when necessary
  • Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
  • Meet or exceed the monthly drink profit margin target


What are we looking for?

A Waiter/Waitress at Palm Shore (Outdoor Venue) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A warm personality, attentive and smartly presentable
  • Ability to listen and respond to demanding Guest needs
  • Excellent interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Prior experience in a similar position, especially with exposure to pool and/or beach bar operation.
  • Passion for delivering exceptional levels of guest service


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Waldorf Astoria Ras Al Khaimah

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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