In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre

Hilton Worldwide, Inc.; Dubai International Financial Centre; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking an In-Room Dining Waiter/Waitress to provide exceptional service to guests. The role involves serving food and beverages, managing guest queries, and ensuring high standards of service. Ideal candidates will have experience in the food industry and a commitment to customer service. Knowledge of food hygiene regulations is essential.

Qualifications

• Previous experience in Food and Drinks department and/or industry.
• Knowledge of Food Hygiene Regulations.
• Previous experience in a luxury environment.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve beverages following licensing regulations.
• Ensure high standards of food and beverage orders.

Skills

Customer service

Food and Beverage knowledge

Teamwork

Cash handling

Job description

Overview

Job Description - In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre (HOT0BW0E)

In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre (Job Number: HOT0BW0E)

Work Locations

Waldorf Astoria Dubai International Financial Centre, Dubai International Financial Centre, Dubai 74777

What will I be doing?

As an In-Room Dining Waiter/Waitress at Waldorf Astoria Dubai International Financial Centre, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You should have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic and non-alcoholic beverages in conjunction with licensing/liquor regulations for residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Experience in Food and Drinks department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations
• Previous experience in a luxury environment

Working at Waldorf Astoria Hotels & Resorts

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!