Customer Relationship Manager jobs in United Arab Emirates

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Key Responsibilities:

Purpose:

• Promote and sell new car models.
• Ensure customer satisfaction with showroom services.

Job Responsibilities/Accountabilities:

• Greet customers and identify their vehicle requirements.
• Explain vehicle features, performance, and benefits to potential buyers.
• Provide information about A&S services, including car registration, insurance, and after-sales support.
• Suggest optional equipment and accessories to enhance customer purchases.
• Achieve sales targets set by the Vice Chairman & Managing Director and the Sales Manager.
• Compute and provide sales quotations, including discounts and financing options.
• Advise customers about the current and future availability of new car models.
• Coordinate vehicle delivery with the New Car Storekeeper.
• Work closely with the Customer Relations Representative (Sales) for car registration and insurance processing.
• Follow up with potential customers to convert inquiries into successful sales.
• Perform other duties as requested by the Sales Manager or Branch Manager.

Requirements:

• Education: Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Experience: Minimum of 3 years in sales, preferably in a car sales environment.
• Skills & Abilities:
• Fluency in English is essential; Arabic is preferred.
• Strong customer service and communication skills.
• Good understanding of automotive sales, financing, and warranty services.
• Must be computer literate with experience in CRM and sales management software.

Company Industry: Oil & Gas

Department / Functional Area: Business Development