Export Client Relations Specialist — Multilingual CRM Pro

Avantor; United Arab Emirates; On-site; AED 80,000 - 110,000; Full time

Job summary

A leading company in client relations is seeking a Client Relations Specialist to build and maintain strong client relationships. Responsibilities include onboarding clients, managing communications, and resolving issues. Ideal candidates have a background in customer service with strong communication and problem-solving skills. Join a dynamic team committed to delivering exceptional client experiences.

Benefits

Diverse and inclusive culture

Opportunities for career growth

Support for professional development

Qualifications

• Excellent verbal and written communication skills are a must.
• Proficiency in multiple languages is a plus.
• Ability to remain calm and empathetic when dealing with frustrated customers.

Responsibilities

• Develop and maintain strong relationships with clients.
• Serve as the primary contact for clients, responding to inquiries.
• Ensure a seamless onboarding experience for new clients.
• Collect and analyze customer feedback for improvement.

Skills

Communication

Problem-Solving

Interpersonal Skills

Empathy

Teamwork

Education

Bachelor’s degree in business or related field

3 to 5 years experience in Customer Service

Tools

CRM software

SAP

Microsoft Office

Power BI

Job description

A leading company in client relations is seeking a Client Relations Specialist to build and maintain strong client relationships. Responsibilities include onboarding clients, managing communications, and resolving issues. Ideal candidates have a background in customer service with strong communication and problem-solving skills. Join a dynamic team committed to delivering exceptional client experiences.