Customer Care Representative jobs in United Arab Emirates
Front Office Host: Elevate Guest Experience
Hilton Worldwide, Inc.
Senior Consultant, Communications (PR Senior Account Manager)
Wachsman
Business Consultant- ( Key Account Manager)
Property Finder Group
Strategic Client Services Director – Hybrid
Visa
Discover more opportunities than anywhere else. Find more jobs nowSales Manager - GCC & Corporate
Minor International
Customer Care Representative (UAE National) - Abu Dhabi
Premier Motors
Connect with headhunters to apply for similar jobsBanking and Client Relationship Manager
Alakai Financial Brokers
Inside Sales Representative Organizational Capabilities
Chevron
Customer Care Specialist - Calm, Helpful Support Pro
Courier/Freight
Sales Executive - Inside Sales (dubizzle Cars)
Bayut | dubizzle
Customer Service Representative - Emirati Talent
Kaizen Asset Management Services
Inside Sales I - Trainee (Emirati)
ALFA LAVAL
Senior Client Relationship Manager – Risk Management Practice (Senior Vice President)
Mercer
Sales Executive - Inside Sales - Property
Bayut | dubizzle
Inside Sales Representative / Account Manager
Property Finder
Inside Sales Pro: Close Deals, Drive Growth
Bayut | dubizzle
Customer Support Specialist — Call Center
reeqwest
Sales Team Leader
Job summary
A leading retail company is looking for a competitive Retail Sales Team Leader in Abu Dhabi, UAE. The candidate will provide exceptional customer service, meet sales goals, and ensure high customer satisfaction. Responsibilities include managing sales transactions, assisting customers, and maintaining store presentation. Ideal candidates will have proven retail experience and strong interpersonal skills. Flexibility in shifts is required.
Qualifications
- Proven work experience as a Retail Sales associate or similar role.
- Basic understanding of sales principles and customer service practices.
- Ability to perform under pressure and address complaints in a timely manner.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service.
- Welcome customers to the store and answer their queries.
- Process POS transactions and handle returns of merchandise.
Skills
Tools
We are looking for a competitive retail Sales Team Leader with POP Culture knowledge, passion, and interest to help customers identify, select, and purchase products they desire along with good customer service skills and soft skills. Duties include selling, cashiering, restocking, merchandising, housekeeping among others. The aim is to provide high-end customer service to increase the company's growth and revenue through up-selling/ cross-selling. Skills needed include great communication, team playing, problem-solving, time management, and computer skills. Candidates must be willing to working under pressure and having outstanding planning & organization skills. Candidates must show flexibility to schedules and locations and have a positive attitude.
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross-sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Housekeeping & Merchandising
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Any other tasks are given by superior
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with a customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts and to stand and walk for extended periods of time.
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.