Front Office Host: Elevate Guest Experience

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Front Office Host to deliver exceptional reception services for guests during their stay. The candidate should possess effective communication skills, customer service experience, and a high school certificate. Responsibilities include handling guest queries, managing check-ins/outs, and ensuring guest satisfaction. This role offers opportunities for training and development in a dynamic hotel environment.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Provide reception services for Guests.
• Ensure an efficient reception experience.
• Maximize room occupancy using up-selling techniques.

Skills

Customer service skills

Communication skills

IT proficiency

Education

High school certificate or equivalent

Job description

A leading global hospitality company in Dubai is seeking a Front Office Host to deliver exceptional reception services for guests during their stay. The candidate should possess effective communication skills, customer service experience, and a high school certificate. Responsibilities include handling guest queries, managing check-ins/outs, and ensuring guest satisfaction. This role offers opportunities for training and development in a dynamic hotel environment.