Customer Care Specialist - Calm, Helpful Support Pro

Courier/Freight; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A logistics company in Dubai seeks a Call Center Representative to provide outstanding customer service through efficient handling of calls and concerns. The ideal candidate must be customer-focused, detail-oriented, and possess strong communication skills. Responsibilities include addressing customer needs, resolving complaints, and ensuring a positive experience. Those interested should apply via WhatsApp or email for quick review.

Qualifications

• Must be customer-focused and efficient.
• Strong active listening and problem-solving skills.
• Ability to handle high volume of calls with professionalism.

Responsibilities

• Answering or making calls to clients to address their needs.
• Responding efficiently to callers and explaining solutions.
• Engaging in active listening with callers to clarify information.
• Building lasting relationships with clients and team members.

Skills

Customer-focused

Detail-oriented

Adaptable

Polite

Reliable

Knowledgeable

Job description

A logistics company in Dubai seeks a Call Center Representative to provide outstanding customer service through efficient handling of calls and concerns. The ideal candidate must be customer-focused, detail-oriented, and possess strong communication skills. Responsibilities include addressing customer needs, resolving complaints, and ensuring a positive experience. Those interested should apply via WhatsApp or email for quick review.