Client Relationship Manager

Talents Tide; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading real estate firm in Dubai seeks a Client Relationship Manager to manage relationships with high-net-worth clients in their real estate portfolio. The successful candidate will focus on service excellence, ensuring client satisfaction and loyalty. With 6-10 years of experience in real estate or property management and strong communication skills, this role offers a chance to build trusted relationships while coordinating with various teams. Bilingual in Arabic and English is preferred.

Qualifications

• 6-10 years experience in real estate or property management, preferably managing HNW or VIP clients.
• Strong understanding of real estate market and client service standards.
• Professional, discreet, and customer-focused.

Responsibilities

• Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently and professionally.
• Build and maintain strong, trusted relationships to enhance client experience and loyalty.
• Coordinate with internal teams to resolve client queries and deliver seamless service.

Skills

Client relationship management

Interpersonal communication

Stakeholder management

Bilingual (Arabic and English)

Education

Bachelors degree in Business, Real Estate, or a related field

Job description

About the job Client Relationship Manager

Location: Dubai

Role Overview:

Responsible for managing and nurturing relationships with high-net-worth clients within the organizations real estate portfolio. The role focuses on service excellence, client satisfaction, and long-term relationship management not sales.

Key Responsibilities:

• Act as the primary contact for HNW clients, ensuring their real estate needs are met efficiently and professionally.
• Build and maintain strong, trusted relationships to enhance client experience and loyalty.
• Coordinate with internal teams (leasing, legal, operations, finance) to resolve client queries and deliver seamless service.
• Provide accurate information and advice on property matters and portfolio updates.
• Monitor client satisfaction and identify opportunities to improve service quality.
• Maintain accurate client records and ensure compliance with organizational policies.

Qualifications & Experience:

• Bachelors degree in Business, Real Estate, or a related field.
• 610 years experience in real estate or property management, preferably managing HNW or VIP clients.
• Strong understanding of real estate market and client service standards.
• Excellent communication, interpersonal, and stakeholder-management skills.
• Professional, discreet, and customer-focused; bilingual in Arabic and English preferred.

Note: Due to the volume of applications only interested candidates will be contacted.