Call Center Agent jobs in United States

We are looking for an enthusiastic Sales Advisorto join our sales team and provide assistance to customers through phone calls, emails, or direct contact. Major duties and responsibilities will be to facilitate the sales by guiding customers towards their desired vehicle and satisfy the customer by demonstrating the functions and other features. Sales Advisor is responsible to create an attractive environment for the customers and should have a good knowledge of the company’s products and their functions. Follows a detailed Job Description:

1. Achieve sales targets assigned by management and ensure best customer experience.
2. Ability to master product knowledge and present this knowledge in a manner that reflects pride in the product.
3. Understand manufacturer’s programs and offers which are ever evolving.
4. Build and maintain customer relationships, going above and beyond to ensure a lifetime customer.
5. Guide customers through the car sales process including vehicle selection, test drive, personalization, financing and paperwork.
6. Work closely with other departments to provide a cohesive customer experience.
7. Present deal structure to the customer and be able to provide knowledgeable answers to their questions.
8. Utilize the CRM (Customer Relationship Management) system to guarantee that all customers are followed up with and fully satisfied with their sales experience.
9. Attend Sales meeting and training sessions as required.
10. Utilize the marketing/promoting events to generate sales and improve customer relationship.

Requirements & Skills:

1. Proven experience as sales advisor in automotive or retail luxury sales
2. Professionalism and outgoing personality
3. Excellent communication and interpersonal skills
4. Outstanding organizational and multi-tasking abilities
5. Good physical endurance