Sales Assistant: After‑Sales & Customer Experience

Azadea Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in Abu Dhabi is seeking a Junior Sales Advisor to support customer service and enhance sales. Responsibilities include maintaining store cleanliness, processing customer information for loyalty programs, and assisting in stock management. The ideal candidate should be customer-oriented with a strong understanding of the product range and excellent communication skills. This role is crucial for ensuring customer satisfaction and promoting the brand image.

Qualifications

• Strong communication skills to assist and greet customers.
• Ability to maintain store cleanliness and organization.
• Knowledge of product range and ability to offer complementary sales.

Responsibilities

• Support after-sales service to ensure customer satisfaction.
• Greet customers and guide them to experienced Sales Advisors.
• Maintain tidiness of the store and deal with complaints.
• Assist in stock reception and record keeping.
• Accompany customers to the cash desk for payment.
• Collect customer information for loyalty programs.
• Promote complementary sales and understand KPIs.

Job description

A leading retail company in Abu Dhabi is seeking a Junior Sales Advisor to support customer service and enhance sales. Responsibilities include maintaining store cleanliness, processing customer information for loyalty programs, and assisting in stock management. The ideal candidate should be customer-oriented with a strong understanding of the product range and excellent communication skills. This role is crucial for ensuring customer satisfaction and promoting the brand image.