598

Call Center Agent jobs in United Arab Emirates

Bilingual Senior Customer Care Specialist (Arabic/English)

Robinson & Co (Singapore) Pte Ltd

Dubai
On-site
AED 60,000 - 80,000
11 days ago
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Customer Care Specialist - Fast-Paced Support

Hotels/Restaurant

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Customer Service Representative

Hotels/Restaurant

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Customer Experience Specialist

Shipping

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Customer Service Representative

Shipping

Dubai
On-site
AED 60,000 - 120,000
11 days ago
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Marketing Coordinator - Events, Content & Campaigns

Air Arabia

Sharjah
On-site
AED 120,000 - 200,000
11 days ago

Arabic-speaking Senior Client Executive — Global Strategy

Cisco

Dubai
On-site
AED 400,000 - 500,000
11 days ago

Customer Service Representative

Manar Group

Dubai
On-site
AED 60,000 - 120,000
11 days ago
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Sales Assistant | Retail | Fashion | UAE

Robinson & Co (Singapore) Pte Ltd

United Arab Emirates
On-site
AED 30,000 - 45,000
11 days ago

Customer Success & Support Specialist

Manar Group

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Sales Assistant | Retail | Fashion | UAE

Al-Futtaim

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Digital Marketing Manager (Retail)

JT Career Consultancy Services

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Customer Service Officer

Modon

Abu Dhabi
On-site
AED 120,000 - 160,000
11 days ago

Client Executive - Dubai UAE

Cisco

Dubai
On-site
AED 400,000 - 500,000
11 days ago

UAE National -Customer Service Representative

Thales

United Arab Emirates
On-site
AED 50,000 - 70,000
11 days ago

Customer Service Representative – Aldar Retail Management

شركة الدار العقارية ش.م.ع

Ras Al Khaimah
On-site
AED 60,000 - 120,000
12 days ago

Aesthetic Sales Consultant: Grow Beauty Solutions

Ontime Group

Dubai
On-site
AED 120,000 - 200,000
13 days ago

Sales Consultant for Aesthetic Clinic in Dubai

Ontime Group

Dubai
On-site
AED 120,000 - 200,000
13 days ago

Strategic Client Partner & Growth Advisor

Jordan martorell s.l.

Dubai
On-site
AED 120,000 - 200,000
14 days ago

Groups & Events Sales Manager

Royal Gulf Tourism LLC

United Arab Emirates
On-site
AED 120,000 - 200,000
14 days ago

Remote Health Sales Consultant – Flexible Hours & Commissions

DAILYMED FZCO

Dubai
Remote
AED 120,000 - 200,000
14 days ago

Dubai Property Advisor - Sales & Investments

100 Keys

Dubai
On-site
AED 120,000 - 200,000
14 days ago

Arabic-Speaking Front Desk & Customer Service Rep

Gulfa Mineral Water and Processing Industries LLC

Ajman
On-site
AED 60,000 - 120,000
14 days ago

Client Advisor (PEMA)

Marsh McLennan

Dubai
On-site
AED 257,000 - 331,000
14 days ago

Customer Service Manager

Rightangled

Dubai
On-site
AED 120,000 - 200,000
14 days ago

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Bilingual Senior Customer Care Specialist (Arabic/English)
Robinson & Co (Singapore) Pte Ltd
Dubai
On-site
AED 60,000 - 80,000
Full time
11 days ago

Job summary

A leading financial services provider in Dubai is seeking a Senior Customer Services Representative. This role involves handling aftersales communications via phone calls, emails, and face-to-face interactions while ensuring customer satisfaction in adherence to KPIs. Candidates should have a minimum of 2 years of experience in customer service, with strong communication skills in English and Arabic. The company offers a dynamic workspace in the thriving financial services sector.

Qualifications

  • Minimum 2 years of experience in a customer service role, preferably in contact centers.
  • Fluency in English and Arabic is mandatory.
  • Must possess strong communication, negotiation, planning, and organization skills.

Responsibilities

  • Handle all aftersales communications including calls, emails, and face-to-face interactions.
  • Ensure customer satisfaction by adhering to KPIs and SLAs.
  • Log all queries to track First Contact Resolution rates.

Skills

Excellent communication skills in English and Arabic
Strong customer relations
Organizational skills
Using customer service management platforms

Education

Graduate or Diploma holder in any discipline
Job description
A leading financial services provider in Dubai is seeking a Senior Customer Services Representative. This role involves handling aftersales communications via phone calls, emails, and face-to-face interactions while ensuring customer satisfaction in adherence to KPIs. Candidates should have a minimum of 2 years of experience in customer service, with strong communication skills in English and Arabic. The company offers a dynamic workspace in the thriving financial services sector.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.