Business Operations Manager jobs in United Arab Emirates

At Horizontal Digital, we hold ourselves to one key belief: You are only as good as your worst customer experience.

This mantra is what drives our digital consultancy to think beyond easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways.

And we make this lofty standard a reality by fusing strategy, data, design, and technology together to arrive at solutions that set the bar higher for everyone.

• Lock arms — We forge relationships that make our impact 1,000x stronger.
• Show hustle — We are not ones to sit on our hands and wait.
• Embrace change — From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what is next.
• Elevate empathy — We listen before we take action.
• Never settle — We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

But enough about us. Let us talk about you.

As our EMEA Financial Operations Manager, you will play a key role owning the day‑to‑day financial operations of our organization across the UK, KSA, Dubai, and India. You will oversee revenue recognition, invoicing, collections, and compliance while driving process improvements and unifying global operations. This is both a strategic and hands‑on role—perfect for someone who thrives on operational excellence, collaboration, and enabling a seamless customer experience through finance.

• Review and work with the business on Statements of Work for Financial Language around revenue recognition, invoice, & discounts.
• Work with Project Managers to understand and configure project setup in the PSA Application Run monthly revenue recognition jobs and review the business and finance teams.
• Oversee accurate, timely, and compliant invoicing across all regions.
• Monitor AR aging, drive collections performance, and reduce DSO through pro‑active strategies.
• Partner with other departments on revenue forecasting and reporting.
• Provide financial operations insights and regular reporting to senior leadership.
• Collaborate with Operations, IT, and Business teams to streamline financial systems and champion automation initiatives.
• Implement and refine policies, workflows, and controls that strengthen operational efficiency.
• Oversee the month‑end closing process for all EMEA regions.
• Liaison for local compliance for the EMEA regions.

• A collaborative and driven individual who thrives in a fast‑paced, global environment.
• Skilled at building trust and clear communication across cultures and departments.
• Detail‑oriented with a knack for identifying process improvements and driving change.
• Comfortable balancing strategic oversight with day‑to‑day execution.
• Energized by solving problems and delivering measurable impact.
• Adaptable to evolving business needs.
• Driven to elevate operational excellence and the overall customer experience.

• Bachelor’s degree or equivalent in Accounting, Finance, or Business Administration.
• 8+ years of experience in revenue recognition, billing, and AR management working in professional services organizations.
• Familiarity with various contract models such as Fixed Fee, Retainers, & T&M Caps/Floors.
• Experience managing multicountry financial operations (experience in UK, Middle East, and India strongly preferred).
• Experience partnering with Project Management, Operations, and senior leaders to drive both operational and strategic initiatives.
• Proficiency with multiple ERP systems.
• Certinia experience a major plus.

Duties, responsibilities, and activities may change at any time with or without notice.

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.