Senior Operations Manager

Keller Executive Search; Abu Dhabi; On-site; AED 522,000 - 638,000; Full time

Job summary

A leading recruitment firm in Abu Dhabi is seeking a Senior Operations Manager responsible for shaping operations strategy and ensuring operational excellence. The ideal candidate will have over 7 years of experience, strong analytical skills, and a Bachelor's degree. This role offers competitive compensation between AED 522,000 and 638,000 annually along with professional growth opportunities.

Benefits

Competitive compensation

Opportunities for professional growth

Full medical coverage

Qualifications

• 7+ years in progressively senior roles within the relevant discipline.
• Strong analytical and financial acumen; fluency with data tools.
• Excellent stakeholder management and executive communication skills.

Responsibilities

• Set a clear multi-year strategy and translate it into actionable plans.
• Build data-driven operating rhythms and dashboards.
• Optimize end-to-end service delivery and capacity planning.

Skills

Analytical skills

Stakeholder management

Leadership

Communication skills

Education

Bachelor’s degree

Job description

Overview

This is a position within Keller Executive Search and not with one of its clients. As the Senior Operations Manager in Abu Dhabi, this senior role is accountable for shaping operations strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. See the Keller Executive Search website for more information.

https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-uae-dubai-and-abu-dhabi/

Responsibilities

• Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics.
• Lead teams with a focus on coaching, psychological safety, and high performance.
• Optimize end‑to‑end service delivery, capacity planning, and SLAs.
• Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops.
• Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed.
• Design compliant processes aligned to local regulations and internal policies.
• Partner with Sales, Marketing, and People Operations to execute company priorities.
• Represent the function to senior leadership; prepare crisp updates and decision memos.

المسؤوليات الرئيسية / Responsibilities (Arabic)

• وضع إستراتيجية متعددة السنوات وتحويلها إلى خطط ربع سنوية مع مؤشرات قياس واضحة.
• قيادة الفرق مع التركيز على التدريب والسلامة النفسية والأداء العالي.
• بناء آليات تشغيل قائمة على البيانات ولوحات معلومات ودورات تحسين مستمرة.
• إدارة الميزانيات والعلاقات مع الموردين والتفاوض على العقود.
• تصميم عمليات متوافقة مع القوانين المحلية والسياسات الداخلية.
• الشراكة مع المبيعات والتسويق وعمليات الأفراد لتنفيذ الأولويات.
• تمثيل الوظيفة أمام الإدارة العليا وتقديم تحديثات موجزة.

Note: This job posting may be for a position with Keller Executive Search or one of our clients.

Qualifications

• 7+ years in progressively senior roles within the relevant discipline; experience leading managers.
• Demonstrated success building scalable processes and delivering against OKRs.
• Strong analytical and financial acumen; fluency with data tools and business cases.
• Excellent stakeholder management and executive communication skills.
• Working knowledge of applicable local laws, standards, and industry best practices.
• Bachelor’s degree required; advanced degree or certifications are advantageous.

• المتطلبات:
• خبرة لا تقل عن 7 سنوات في أدوار متقدمة ذات صلة، مع خبرة في قيادة المدراء.
• نجاح مثبت في بناء عمليات قابلة للتوسع وتحقيق الأهداف.
• كفاءة تحليلية ومالية قوية.
• مهارات تواصل ممتازة مع أصحاب المصلحة.
• معرفة عملية بالقوانين والمعايير المحلية.
• درجة البكالوريوس مطلوبة؛ الدرجة المتقدمة ميزة.

Benefits

• Competitive compensation: AED 522,000–638,000 AED
• Opportunities for professional growth and leadership development.
• Company culture: Flat management structure with direct access to decision‑makers; open communication environment.
• Full medical coverage.

المزايا:
- تعويض تنافسي: AED 522,000–638,000 AED
- فرص للنمو المهني والتطوير القيادي.
- ثقافة الشركة: هيكل إداري مسطح مع وصول مباشر إلى صناع القرار وبيئة تواصل مفتوحة.
- تغطية طبية كاملة.

Equal Employment Opportunity & Compliance

EEO Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.

Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.

Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.

Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.

Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.

Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.