Retail Operations Manager Perfume Division

Management Solutions International MSI; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

A retail management company is seeking a Retail Operations Manager for their Perfume Division in Ajman. This role involves overseeing the daily operations of perfume stores, ensuring sales performance, and maintaining high standards in customer service and visual merchandising. The ideal candidate has a Bachelor's degree and at least 3 years of retail management experience, preferably in luxury retail. Proficiency in retail systems and strong leadership skills are essential for success.

Qualifications

• Minimum 3 years of retail management experience, preferably in perfume, cosmetics, or luxury retail.
• Proven track record in managing multiple store operations and leading sales teams.
• Strong understanding of retail KPIs and customer behaviour.

Responsibilities

• Overseeing the day-to-day operations of retail perfume stores.
• Driving sales performance and maintaining high service standards.
• Supporting the retail team in achieving business goals.

Skills

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Analytical and data-driven decision-making

Proficiency in retail systems and reporting tools

Passion for the perfume and beauty industry

Education

Bachelor's degree in Business Administration, Retail Management, or related field

Job description

Job Overview

The Retail Operations Manager – Perfume Division is responsible for overseeing the day-to-day operations of the company’s retail perfume stores. This role ensures smooth store operations, drives sales performance, maintains high visual merchandising and customer service standards, and supports the retail team in achieving business goals.

Key Responsibilities

1. Store Operations
2. Sales Performance & KPI Management
3. Team Leadership & Staff Management
4. Customer Experience
5. Inventory & Visual Merchandising
6. Marketing & Promotions
7. Reporting & Strategy

Qualification

• Bachelor's degree in Business Administration, Retail Management, or related field.

Experience

• Minimum 3 years of retail management experience, preferably in perfume, cosmetics, or luxury retail.
• Proven track record in managing multiple store operations and leading sales teams.
• Strong understanding of retail KPIs and customer behaviour.

Skills

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Analytical and data-driven decision-making
• Proficiency in retail systems and reporting tools
• Passion for the perfume and beauty industry