Area Manager, Operations

Q Express Documents Transport LLC - Dubai South Branch; United Arab Emirates; On-site; AED 120,000 - 160,000; Full time

Job summary

A logistics company in the United Arab Emirates is seeking an Area/Shift Manager to lead a diverse team. The role involves enhancing safety, productivity, and quality while implementing process improvements in daily operations. Ideal candidates will have a Bachelor's degree or relevant experience in warehouse operations and must be flexible with schedules. Strong communication and analytical skills are essential.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Experience in warehouse operations and logistics or equivalent.
• Experience communicating across technical and non-technical audiences.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse productivity and quality, implementing corrective actions.
• Support team management and administrative tasks.

Skills

Communication skills

Analytical skills

Team leadership

Process improvement

Flexibility

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide‑scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Qualifications

• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience communicating across technical and non‑technical audiences, including executive level stakeholders or clients
• Experience in warehouse operations and logistics or equivalent
• Experience with Microsoft Office including Outlook, Word, and Excel