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Guest Experience Specialist: Check-In & Concierge
Job summary
A leading international hotel chain in Ras al-Khaimah seeks a Guest Experience Expert to enhance guest experiences throughout their stay. The role requires initiative in delivering services, maintaining professionalism, and managing various operational tasks. A high school diploma or G.E.D. equivalent is required, and no prior experience is necessary. Join a diverse environment where your uniqueness is valued as part of the team.
Qualifications
- Ability to create memorable guest experiences.
- Strong initiative in service delivery.
- Maintaining professionalism in communication and appearance.
Responsibilities
- Guide guests through their entire stay and provide various services.
- Process operational needs and address guest requests.
- Maintain confidentiality and uphold quality standards.
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.