Lux Concierge: Elevate Guest Experiences

Four Seasons; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Abu Dhabi is seeking a Concierge Agent to provide exceptional guest service and support. The ideal candidate will have at least 1 year of experience in a similar role, strong communication skills, and knowledge of local attractions and experiences. Responsibilities include managing guest interactions, processing packages, and providing recommendations. This full-time position offers competitive salary and benefits including complimentary stays at Four Seasons properties.

Benefits

Competitive Salary and benefits

Excellent Training and Development

Complimentary Accommodation at Four Seasons

Qualifications

• 1+ year of experience in a similar role in a luxury brand.
• Proficient in English; knowledge of Arabic is a plus.
• Strong interpersonal, verbal, and written communication skills.

Responsibilities

• Handles guest interactions with high hospitality.
• Processes packages, faxes, messages, and mail accurately.
• Ensures updated desk collateral for local attractions.

Skills

Guest Service

Communication

Knowledge of UAE attractions

Tools

Opera PMS

Job description

A luxury hotel brand in Abu Dhabi is seeking a Concierge Agent to provide exceptional guest service and support. The ideal candidate will have at least 1 year of experience in a similar role, strong communication skills, and knowledge of local attractions and experiences. Responsibilities include managing guest interactions, processing packages, and providing recommendations. This full-time position offers competitive salary and benefits including complimentary stays at Four Seasons properties.