Guest Concierge & Bell Attendant

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a dedicated hospitality professional for a full-time role. Responsibilities include assisting guests with luggage, adhering to check-in/out procedures, and maintaining a clean entrance and lobby. Ideal candidates will have at least one year of experience in hospitality or customer service, possess strong communication skills, and be able to effectively work in a team environment. The ability to remain calm under pressure while providing excellent customer service is crucial.

Qualifications

• Minimum one year experience in hospitality or customer service related industry.
• Good English language verbal communication skills.
• Ability to work cohesively with co-workers and managers as part of a team.

Responsibilities

• Assist guests with heavy packages and luggage courteously.
• Adhere to check-in and check-out procedures for baggage handling.
• Welcome guests with appropriate greetings.
• Guide guests to the Front Desk during check-in.

Skills

Customer service

Communication skills

Teamwork

Attentiveness to guest needs

Judgment with difficult guests

Job description

A leading hotel chain in Dubai is seeking a dedicated hospitality professional for a full-time role. Responsibilities include assisting guests with luggage, adhering to check-in/out procedures, and maintaining a clean entrance and lobby. Ideal candidates will have at least one year of experience in hospitality or customer service, possess strong communication skills, and be able to effectively work in a team environment. The ability to remain calm under pressure while providing excellent customer service is crucial.