A leading international hotel group in the United Arab Emirates is looking for a Residences Concierge (German Speaking) to ensure exceptional resident experiences. The role includes interacting with residents, handling special requests, and managing resident experiences from start to finish. Candidates must hold a hospitality degree and be fluent in English and German. The position requires expertise in various hotel systems and adherence to high standards of service.
Qualifications
Experience in a similar role at luxury hotels or branded residences.
Proven results in hospitality service.
Responsabilités
Interact with residents and hosts professionally and courteously.
Manage residents' experiences during pre-move-in, move-in, and move-out.
Conduct pre-arrival calls and handle special requests.
Connaissances
Fluent in English
Proficiency in German
Hospitality diploma/degree
Advanced MS Office skills
Formation
Hospitality diploma/degree
Outils
Property Management System (PMS)
Residential Portal
Description du poste
A leading international hotel group in the United Arab Emirates is looking for a Residences Concierge (German Speaking) to ensure exceptional resident experiences. The role includes interacting with residents, handling special requests, and managing resident experiences from start to finish. Candidates must hold a hospitality degree and be fluent in English and German. The position requires expertise in various hotel systems and adherence to high standards of service.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.