Luxury Brand Concierge & Client Experience Lead

Prada Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A global luxury fashion brand is seeking a Customer Ambassador in Abu Dhabi to promote brand values and provide exceptional customer experiences. The successful candidate will have a passion for luxury and fashion, excellent communication skills, and a track record of building strong relationships with clients. Responsibilities include ensuring high customer satisfaction, cross-selling, and maintaining store standards. The ideal candidate should be results-driven and knowledgeable about fashion trends.

Qualifications

• Ability to work as part of a team or independently.
• Self-motivated and results-driven with strong problem-solving skills.
• Knowledge of fashion trends and competitors.

Responsibilities

• Provide an excellent in-store experience and exceed customer expectations.
• Capture customer data into the CRM system for personalized services.
• Engage in cross-selling and optimize sales opportunities.

Skills

Passion for selling and stores

Curiosity and interest in luxury/fashion, art and design

Excellent communication and interpersonal skills

Experience of building a long-lasting relationship with clients

Ambition and resilience

Job description

A global luxury fashion brand is seeking a Customer Ambassador in Abu Dhabi to promote brand values and provide exceptional customer experiences. The successful candidate will have a passion for luxury and fashion, excellent communication skills, and a track record of building strong relationships with clients. Responsibilities include ensuring high customer satisfaction, cross-selling, and maintaining store standards. The ideal candidate should be results-driven and knowledgeable about fashion trends.