Lux Concierge: Elevate Guest Experiences

Four Seasons Hotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi seeks a Concierge Agent to provide exceptional guest services. This full-time position includes managing guest interactions, fulfilling special requests, and staying informed about local attractions. Applicants should have at least one year of experience in a similar role and be proficient in English; Arabic is a plus. The role offers competitive salary and comprehensive benefits including training opportunities, complimentary accommodation at other hotels, and meals for employees.

Benefits

Competitive salary

Comprehensive benefits package

Excellent training and development opportunities

Complimentary accommodation at other hotels

Complimentary dry cleaning for uniforms

Complimentary employee meals

Qualifications

• At least 1 year of experience in a similar role in a luxury brand.
• Proficient in English (speaking, reading, writing); Arabic is a plus.
• Strong guest service and interpersonal skills.

Responsibilities

• Handle guest interactions with high hospitality and professionalism.
• Resolve customer complaints and assist with inquiries about hotel services.
• Ensure hotel information for guests is updated and current.
• Assist with luggage and special requests.

Skills

Guest Service

Interpersonal communication

Recommendations and directions

Tools

Opera PMS

Job description

A luxury hotel in Abu Dhabi seeks a Concierge Agent to provide exceptional guest services. This full-time position includes managing guest interactions, fulfilling special requests, and staying informed about local attractions. Applicants should have at least one year of experience in a similar role and be proficient in English; Arabic is a plus. The role offers competitive salary and comprehensive benefits including training opportunities, complimentary accommodation at other hotels, and meals for employees.