Lobby Hostess: Front Desk Concierge & Guest Experience

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Dubai is looking for a guest service professional. In this role, you will consistently offer friendly and engaging service, greet guests, and assist with inquiries about hotel facilities. The ideal candidate has previous guest service experience, strong communication skills, and a professional presentation. Knowledge of the Russian language is advantageous. This is an excellent opportunity to join a dynamic team and contribute to guest satisfaction.

Qualifications

• Previous guest service experience required.
• Minimum 1 year relevant experience.
• Excellent communication skills in English.
• Must possess a professional presentation.
• Must possess outstanding guest services skills.

Responsibilities

• Consistently offer professional, friendly, and engaging service.
• Greet all guests and assist regarding hotel facilities.
• Resolve guests' complaints and liaise with the concerned department.

Skills

Guest service experience

Communication skills in English

Professional presentation

Outstanding guest services skills

Job description

A leading hotel group in Dubai is looking for a guest service professional. In this role, you will consistently offer friendly and engaging service, greet guests, and assist with inquiries about hotel facilities. The ideal candidate has previous guest service experience, strong communication skills, and a professional presentation. Knowledge of the Russian language is advantageous. This is an excellent opportunity to join a dynamic team and contribute to guest satisfaction.