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Assistant Restuarant manager - Uitenhage
Job summary
A leading restaurant management corporation is seeking an Assistant Restaurant Manager to support operational excellence and employee training. The successful candidate will assist the Restaurant General Manager in maintaining high standards and prepare for future ARM positions. Candidates should be eager to learn and demonstrate leadership qualities. This position is based in Kariega, Eastern Cape, South Africa.
Responsibilities
- Assist the RGM in achieving CHAMPS Standards.
- Learn to manage shifts in accordance with company policies.
- Understand allocation of responsibilities to employees on shift.
- Ensure correct maintenance procedures are followed.
- Learn about forecasting and scheduling of labour.
- Support RGM to maintain safety and security.
- Report any employee relations or customer service issues.
- Assist in implementing restaurant training programmes.
- Demonstrate leadership with Heart, Smart, and Courage.
A vacancy exists in the Operations Department for an Assistant Restaurant Manager (ARM). Reporting to the Restaurant General Manager, the successful incumbent / s will be part of a development programme aimed at getting them ready for future ARM positions that may arise in the business.
- Assist the RGM in the achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
- Learn to manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
- Understand how to allocate responsibilities to each employee on shift and monitor performance accordingly.
- Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required.
- Learn about forecasting and scheduling of labour by shift and create a deployment plan to control labour costs and meet the needs of the business by utilising tools i.e. Macromatix.
- Support RGM to ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds / resources are protected by all employees.
- Report to the RGM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.
- Assist the RGM to implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential.
- Support and demonstrate our How We Win Together principles acting as a role model and providing leadership withHeart,SmartandCourage.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.