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Aftersales Service Supervisor, Rivonia
We are seeking an Aftersales Service Supervisor for a permanent role based in Rivonia, Gauteng.
Applicants are required to meet the following criteria:
- Diploma or equivalent qualification
- 5+ years automotive marketing and aftersales service management experience
- OEM experience essential
- Proficient with MS Office and valid drivers license
- Automotive products-related technical knowledge, and common fault diagnosis and maintenance knowledge
The successful applicant would be responsible for, but not limited to:
- Coordination and supervision of personnel
- Development of dealer service standard processes, policies, and supervision of service activities implementation
- Channel development and relationship maintenance
- Technical support including guidance, on-site treatment, and process guidance
- Introduction of dealer service standard processes
- Planning and implementing service activities
- Following up on client customer complaints and negative news
Salary: Market related
To apply, email your detailed CV and all supporting documentation to: janineh@sheldon.co.za
If you do not receive a response within 7 working days, please consider your application unsuccessful.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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