Luxury F&B Director: Elevate Guest Experience & Revenue

21c Museum Hotels; Cape Town; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A renowned hospitality group in Cape Town seeks a senior leader for Food & Beverage operations. This role requires proven experience in financial management and guest relationship development, alongside a strong marketing acumen. The ideal candidate will oversee sales strategies, collaborate with teams to enhance guest experiences, and foster a culture of teamwork and inclusivity. Applicants should have a tertiary education with at least 6-8 years in a luxury hotel environment. Authorization to work in South Africa is necessary.

Qualifications

• Previous Food & Beverage experience in a senior leadership role required.
• Minimum 6-8 years of experience in a Luxury Hotel.
• Strong leadership skills with a focus on guest satisfaction.

Responsibilities

• Achieve budgeted targets in sales and profitability.
• Supervise payroll input for compliance with labor regulations.
• Conduct follow-up calls with guests for feedback.

Skills

Leadership in Food & Beverage

Financial Target Achievement

Marketing Strategy Development

Guest Relations Management

Education

University/College degree in a related discipline

Tools

Microsoft Windows applications

Job description

A renowned hospitality group in Cape Town seeks a senior leader for Food & Beverage operations. This role requires proven experience in financial management and guest relationship development, alongside a strong marketing acumen. The ideal candidate will oversee sales strategies, collaborate with teams to enhance guest experiences, and foster a culture of teamwork and inclusivity. Applicants should have a tertiary education with at least 6-8 years in a luxury hotel environment. Authorization to work in South Africa is necessary.