General Manager jobs in South Africa

Our client is a Botswana-based financial services provider that has been offering loan solutions since 2012. With a strong focus on accessibility and customer convenience, they have established a network of over 35 branches and kiosks strategically located across the country. Their mission is to ensure that individuals can easily access the financial support they need, making them a trusted and reliable partner within the local community.

The CEO will be responsible for leading and overseeing the overall strategic direction, financial performance, and operational excellence of the company. The CEO will ensure the successful execution of the company’s vision and mission in the mobile money industry, driving financial inclusion, customer satisfaction, regulatory compliance, and sustainable growth. This role requires a dynamic leader with a strong background in financial services, fintech, mobile payments, and digital transformation, with a hands-on approach.

Type: Full time / Permanent

Workplace: On-site

Location: Botswana

Relocation to Botswana is required.

• Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or related field; MBA or postgraduate degree preferred.
• 5-8 years of executive leadership experience in fintech, banking, telecommunications, or mobile financial services.
• Proven success in leading high-growth businesses, scaling mobile money operations, and promoting digital financial inclusion.
• Strong knowledge of financial regulations, AML/KYC requirements, and risk management.
• Experience in strategic partnerships, investor relations, and stakeholder engagement.
• Excellent leadership, communication, and negotiation skills.
• Strong analytical skills for interpreting financial reports, market trends, and business metrics.
• Experience working with regulators and industry associations in financial services and fintech sectors.
• Strategic thinking and problem-solving abilities.
• Leadership and team-building skills.
• Financial acumen and sound business judgment.
• Negotiation and stakeholder management expertise.
• Ability to innovate and adapt to emerging financial technologies.
• Effective decision-making in complex environments.

• Develop and execute the company’s vision, mission, and strategic plans for growth and sustainability.
• Identify new markets, partnerships, and revenue opportunities to expand the company's reach and promote financial inclusion.
• Lead innovation in mobile money solutions aligned with emerging technologies and customer needs.
• Drive expansion strategies with banks, telecoms, merchants, and financial institutions.
• Build and maintain relationships with investors, regulators, financial institutions, and technology partners.

• Manage financial performance, ensuring profitability and operational efficiency.
• Prepare financial plans, budgets, and forecasts to meet business objectives.
• Implement risk management and compliance policies to mitigate risks.
• Ensure adherence to local and international financial regulations, including AML and KYC.

• Oversee development and deployment of innovative mobile money services.
• Enhance operational efficiency and digital transformation initiatives.
• Lead product development for new payment solutions and fintech innovations.
• Ensure cybersecurity and data protection measures are in place.

• Build and lead a high-performing executive team.
• Mentor senior management and staff to foster a productive and inclusive culture.
• Promote diversity, equity, and inclusion within the organization.
• Align team objectives with overall company goals.

• Ensure compliance with legal and regulatory frameworks for mobile money and financial services.
• Engage with regulators and government agencies to advocate for favorable policies.
• Maintain transparency and governance standards.

• Competitive salary with performance incentives.
• Perks, travel allowances, and professional development opportunities.
• Opportunity to lead a high-impact organization promoting financial inclusion and empowerment.