Resort General Manager - Operations & Guest Experience

Ithemba Recruitment- Sourcing Top Talent; Nottingham Road; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A premier recruitment agency is seeking a skilled Hotel/Resort Manager based in Nottingham Road, KwaZulu-Natal. The successful candidate will have a diploma in Travel and Tourism and at least 5 years of management experience in the hotel/resort industry. Responsibilities include overseeing operations, managing staff performance, and ensuring compliance with company policies. Strong communication, decision-making, and project management skills are critical for this role. This position offers the opportunity to lead in a vibrant hospitality environment.

Qualifications

• Minimum 5 years experience as a Hotel/Resort Manager.
• Fully computer literate.
• Food and Beverage experience required.
• Maintenance and repair experience is essential.

Responsibilities

• Manage and control all assets of the resorts.
• Management of restaurant services and activities.
• Oversee performance of all staff and contract personnel.
• Ensure adherence to policies and standards set by the Management Agent.
• Train and ensure staff are conversant with their duties.
• Implement and manage guest services and programs.
• Reporting as per employer's policies.

Skills

Strong Managerial Skills

Excellent communication skills

Strong Project Management skills

Experience in Food and Beverage Operations

Decision making and problem solving

Strong financial acumen and administration skills

Education

Diploma in Travel and Tourism or equivalent

Job description

A premier recruitment agency is seeking a skilled Hotel/Resort Manager based in Nottingham Road, KwaZulu-Natal. The successful candidate will have a diploma in Travel and Tourism and at least 5 years of management experience in the hotel/resort industry. Responsibilities include overseeing operations, managing staff performance, and ensuring compliance with company policies. Strong communication, decision-making, and project management skills are critical for this role. This position offers the opportunity to lead in a vibrant hospitality environment.