Personal Assistant to General Manager

Hilton Worldwide, Inc.; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent global hospitality company seeks a Personal Assistant to the General Manager in Cape Town. In this role, you will provide essential administrative support, manage correspondence, and ensure effective communication within the team. The ideal candidate will have two years of related experience, strong organizational skills, and proficiency in English. This position offers a dynamic environment where you can enhance guest experiences and collaborate with various team members.

Qualifications

• Two years similar experience in administrative support.
• Driving license and car required.
• Ability to sit for extended periods.

Responsibilities

• Provide administrative support to the General Manager.
• Handle mail and prepare correspondence.
• Schedule meetings and maintain files.

Skills

Strong organization skills

Multi-task oriented

Good time management

Ability to read and communicate effectively in English

Ability to type 60 wpm

Job description

Job Description - Personal Assistant to General Manager (HOT0C8O3)

Job Description

Personal Assistant to General Manager

Job Number: HOT0C8O3

Work Locations

Canopy by Hilton Cape Town Longkloof c/o Kloof Street & Park Road Garden Cape Town 8001

A Personal Assistant to the General Manager is responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.

What will I be doing?

As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:

• Opens incoming mail, dates stamps, distributes accordingly
• Sends outgoing mail both interoffice and outside of the hotel
• Routes mail, faxes and other printed matter
• Prepares and types correspondence and fairly complex numerical/financial reports as instructed
• Prepares correspondence on behalf of the management
• Duplicates, copies and distributes and mails materials for the office
• Orders and maintains office supplies and equipment
• Maintains files and equipment in an orderly and professional manner
• Uses the property’s email system and maintains their email box, as is policy
• Appropriate business use of telephone and voice mail system
• Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
• Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
• Schedules meetings and records meeting minutes

What are we looking for?

A Personal Assistant to General Manager serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Two years similar experience
• Strong organization skills, multi-task oriented and good time management
• Driving license and Car
• Ability to read listen and communicate effectively in English and in writing, using correct grammar, spelling and sentence structure
• Prepare official correspondence on behalf of management to both internal and external communications verbally and in writing
• Ability to sit for extended periods of time and continuously performs the essential job functions
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
• Ability to type 60 wpm
• Ability to effectively transcribe information from handwritten memos and recordings

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Guest Services, Operations, and Front Office