GENERAL MANAGER – RETAIL SITE (STELLENBOSCH)

University of Fort Hare; Stellenbosch; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent educational institution in Stellenbosch is hiring a General Manager for their retail site. This role involves overseeing operations of the forecourt, convenience store, and café, ensuring both safety and profitability while delivering outstanding customer service. Candidates should have over 5 years in retail or fuel management, strong leadership abilities, and excellent communication skills. Proficiency in MS Office and POS systems is also required. This is a permanent position offering the opportunity to lead and drive operational excellence.

Qualifications

• 5+ years’ experience in retail or fuel station management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.

Responsibilities

• Oversee all aspects of the retail site’s operations.
• Ensure smooth, safe, and profitable operations.
• Drive operational excellence and maintain compliance.

Skills

Leadership and team management

Customer service

Financial management

Communication skills

Analytical skills

Tools

MS Office

POS systems

Inventory systems

Job description

GENERAL MANAGER – RETAIL SITE (STELLENBOSCH)

2026-01-05 - 2026-02-04

Permanent

WB003688

Retail & Wholesale

The General Manager is responsible for overseeing all aspects of the retail site’s operations, including the forecourt, convenience store, and in-store café. This role ensures smooth, safe, and profitable operations while delivering exceptional customer service. The General Manager provides leadership across all departments, drives operational excellence, maintains compliance, and manages financial performance.

Qualifications & Experience

• 5+ years’ experience in retail or fuel station management; quick-service café/restaurant experience advantageous.
• Strong leadership and team management skills, with proven ability to train, motivate, and develop staff.
• Excellent communication, interpersonal, and customer service skills.
• Strong financial and analytical skills, including budget management, inventory control, and reporting.
• Computer literate, with proficiency in MS Office and experience with POS and inventory systems.

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