Customer Service jobs in South Africa

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

1. Develop and execute action plans to achieve and exceed sales targets.
2. Prospect, source, and maintain customer relationships within the assigned area.
3. Promote and sell service products such as fixed price services and repairs, service plans, overhauls, and advanced services, including air system audits and process improvement services (move customers up service ladder).
4. Engage in planned prospecting activities and customer visits to expand the customer base and increase market share.
5. Increase the amount of equipment serviced by us relative to our installed base.
6. Increase the amount of equipment on service contracts.
7. Follow up effectively and efficiently on leads, opportunities, quotes, and orders, and actively seek new business opportunities.
8. Maintain accurate records of sales activities, leads, opportunities, and quotations in Cloud for Customer (C4C).
9. Ensure the highest standards of customer service and satisfaction.
10. Prepare and submit reports on sales performance, lost orders, and customer feedback, including recommendations for improvements.

• Good computer skills – MS Office.
• Excellent verbal and written communication skills, research skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Sales and persuasive skills.
• Strong listening and presentation skills.
• Ability to work independently.
• Customer-focused attitude.
• Attention to detail.
• Good knowledge of our products.
• Influential skills.
• Effective and efficient administration skills.
• Planning and organizing skills.
• Territory management skills.

At Atlas Copco, we believe passionate people create exceptional things. We encourage lifelong learning, aiming for our people to grow, develop new skills and competencies, and gain new experiences. We pride ourselves on a unique, friendly, family-like atmosphere and a culture known for respectful interaction, ethical behavior, and integrity. Our organization values diversity as a driver of performance, presenting many new challenges.

Gauteng, Jet Park

Positions will be filled in line with Atlas Copco Industrial SA (Pty) Ltd's values and Employment Equity Policy and Plan. Preference will be given to members of under-represented designated groups.

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together, we build a culture where difference is valued, and we share a deep sense of purpose and belonging.