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Retail Customer Service Pro - Sports & Betting Experience
Job summary
A well-known betting company in Darnall seeks a passionate individual for the Assistant Sales Manager role. You will enhance customer experiences, process bets, handle queries, and support promotional events. This role requires strong customer service skills and a willingness to learn. We offer comprehensive training to help you succeed and promote responsible gambling. Join us to be part of a dedicated team that values diversity and inclusion.
Benefits
Qualifications
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Eager to learn and develop within the Betfred family.
Responsibilities
- Process customers’ bets in a timely manner.
- Attend to all customer queries quickly and knowledgeably.
- Engage customers with expert knowledge of products and promotions.
- Support key promotional events throughout the sporting calendar.
- Maintain a well-presented environment.
- Collaborate effectively as a team player.
- Handle cash transactions carefully.
- Follow Think 25 policy for age verification.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.