Operations & Admin Leader: SOPs, Procurement & Service

Daisy JHB (Pty) Ltd; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local operations company based in George is looking for an Operations and Admin Manager to oversee daily operations, administration, and customer service functions. The ideal candidate will have at least 5 years of experience in a similar role, possess strong organizational skills, and be proficient in Microsoft Office Suite. Responsibilities include managing procurement, ensuring compliance with policies, and leading a team to achieve business objectives. This is a pivotal role for maintaining efficient operations and enhancing customer satisfaction.

Qualifications

• Minimum 5 years' experience in operations and/or administrative management role.
• Proven ability to manage cross-functional teams and procurement.
• Experience in inventory control.

Responsibilities

• Oversee daily operations and administrative functions.
• Ensure compliance with company policies and procedures.
• Manage customer service standards and relationships.
• Supervise procurement for timely stock availability.
• Lead admin and operational staff to meet objectives.

Skills

Organizational skills

Leadership abilities

Problem-solving skills

Attention to detail

Interpersonal skills

Multitasking abilities

Proficiency in Microsoft Office

Education

National Diploma or Degree in Business Administration or Operations Management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Inventory systems (BPO experience is a plus)

Job description

A local operations company based in George is looking for an Operations and Admin Manager to oversee daily operations, administration, and customer service functions. The ideal candidate will have at least 5 years of experience in a similar role, possess strong organizational skills, and be proficient in Microsoft Office Suite. Responsibilities include managing procurement, ensuring compliance with policies, and leading a team to achieve business objectives. This is a pivotal role for maintaining efficient operations and enhancing customer satisfaction.