Senior Luxury F&B Operations Manager

Bright Search Recruitment; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading recruitment agency is searching for a candidate with a minimum of 5 years of experience in a similar role within the luxury or 5-star hospitality sector. The ideal applicant will have a proven track record in managing multi-outlet food and beverage operations, alongside strong leadership, customer service, and communication skills. This position requires financial acumen and the ability to thrive under pressure, making it vital for candidates to be detail-oriented and passionate about service excellence.

Qualifications

• Minimum 5 years experience in a similar role within a luxury or 5-star establishment.
• Proven track record in managing multi-outlet F&B operations.

Skills

Leadership

Customer service

Communication

Financial acumen

Computer literacy

Tools

MS Office

POS systems

Stock management software

Job description

Qualifications

Minimum 5 years experience in a similar role within a luxury or 5‑star establishment.

Proven track record in managing multi‑outlet F&B operations.

Skills

Strong leadership and team management skills; Excellent customer service and communication abilities; Financial acumen and experience with budgeting and cost control; Sound knowledge of food, wine, and beverage pairing; Computer literacy (MS Office, POS systems, stock management software).

Personal Attributes

Highly organized, proactive, and detail‑oriented; Able to work under pressure and handle complaints diplomatically; Passionate about hospitality and service excellence.