Customer Service jobs in South Africa

Job summary

A leading service provider in South Africa is looking for a Receptionist to represent the organisation at the front desk. The role involves answering calls, managing appointments, greeting clients, and providing excellent customer service. The ideal candidate should possess strong communication skills, attention to detail, and the ability to work well with others in a busy environment. This position contributes to maintaining a welcoming atmosphere and ensuring efficient operations.

Qualifications

• Strong interpersonal skills and the ability to work collaboratively with internal staff and external contacts.
• Experience in a customer-facing role is preferred.
• Ability to manage multiple tasks while maintaining a positive attitude.

Responsibilities

• Answer incoming calls promptly and professionally.
• Manage and maintain an accurate appointment and diary system.
• Greet visitors and clients in a friendly, professional manner.
• Respond to general enquiries via phone, email, or website channels.