Customer Service jobs in United States

Company DescriptionThe Franschhoek Wine Tram hop-on hop-off tour allows passengers to discover the true essence of the Franschhoek Valley, renowned for its picturesque vineyards, breath-taking scenery, warm hospitality, world-class cuisine, fine wines, and rich -year-old history.

Passengers experience the valley through a double-deck railway tram and open-air tram-bus, making stops at some of South Africa's oldest and most distinguished wine estates.

The tour includes activities like wine tasting, cellar tours, and leisurely strolls through the vineyards, all while offering unparalleled views and a narrated history of the Franschhoek Valley and its wine cultivation.Role DescriptionThis is a full-time, on-site role for a Security Supervisor located in Franschhoek.

The Security Supervisor will oversee daily security operations, manage physical security measures, and ensure the safety of passengers and staff.

Responsibilities include supervising security staff, coordinating with management, handling customer service issues, and ensuring compliance with safety protocols and procedures.QualificationsProven Supervisory Skills and experience in managing security staffStrong knowledge of Physical Security measures and practicesExcellent Communication and Customer Service skillsExperience in Operations Management and coordination with management teamsAbility to work effectively in a fast-paced environmentRelevant security certifications and training are a plusBachelor's degree or relevant work experience in security management or related fieldPRISA certification(s) preferredRequirementsWilling to relocate and / or commute to the business locationOwn a reliable vehicleHold a valid driving licenceAble to respond to safety and security situationsSeniority levelMid-Senior levelEmployment typeFull-timeJob functionOther, Information Technology, and ManagementIndustriesTravel Arrangements