Sales Assistant - Old Khaki - Westgate

Old Khaki; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail store in South Africa is seeking a sales associate to provide exceptional customer service and drive sales. The ideal candidate will have a Matric qualification, preferably with up to 6 months of retail experience. Key responsibilities include processing transactions, maintaining visual merchandising standards, and exceeding customer expectations. Applicants must be South African citizens who are willing to work flexible retail hours.

Qualifications

• Essential to have Matric or equivalent.
• Up to 6 months of retail experience is required.
• Must be a South African citizen.

Responsibilities

• Exceed customer expectations by implementing customer selling techniques.
• Ensure individual sales targets are consistently met.
• Maintain visual merchandising standards.
• Process all transactions and ensure accurate payments.

Skills

Customer service excellence

Sales techniques

Time management

Problem-solving

Relationship building

Adaptability

Education

Matric or Equivalent

Tools

Microsoft Office proficiency

Job description

Duties and Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptabilityTaking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement

Essential:

• Matric or Equivalent
• Up to 6 months retail experience

Special conditions of employment

• ClearCredit andCriminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.