Ellepot Technician (After-Sales Technical Service)

Ellepot South Africa; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A sustainable agriculture company is seeking a full-time Ellepot Technician in Johannesburg. This role involves delivering technical support, training customers on Ellepot systems, and ensuring excellent after-sales service. Candidates should have a diploma in engineering and strong mechanical knowledge, alongside a willingness to travel across Africa for client interactions. This position offers a unique opportunity to contribute to sustainable forestry and agricultural practices in Southern Africa.

Qualifications

• N6 or Diploma in Mechanical Engineering, Mechatronics or Electrical Engineering.
• Strong knowledge of mechanics, pneumatics, and basic electrical systems.
• Exposure to PLC systems, preferably Siemens.

Responsibilities

• Install, service, and maintain Ellepot machines and nursery automation equipment.
• Diagnose mechanical, pneumatic, and electrical faults.
• Perform preventative maintenance and client training.
• Troubleshoot PLC-controlled systems.
• Provide on-site and remote technical support.
• Travel extensively to client sites across Africa.

Skills

Mechanical knowledge

Pneumatics

Electrical systems understanding

Problem-solving

Technical training

Education

N6 or Diploma in Mechanical Engineering, Mechatronics or Electrical Engineering

Tools

PLC systems

Siemens software

Job description

Company Description

Ellepot specializes in a sustainable and innovative propagation system designed for the cultivation of plants using natural and fully biodegradable paper. This system enhances quality and efficiency in propagation, handling, and sales. For over 20 years, Ellepot has provided an integrated solution, including machinery, paper, trays, and excellent customer service. Ellepot South Africa focuses on supporting the forestry, fruit, ornamental, and vegetable industries in the Southern Africa region.

Role Description

The Ellepot Technician (After-Sales Technical Service) is a full-time, on-site role based in the Johannesburg Metropolitan Area. Responsibilities include delivering technical support to customers, providing training on Ellepot systems, maintaining and repairing machinery, and ensuring excellent after-sales service. The role entails regular interaction with customers to address their needs and maintain high levels of satisfaction.

Key Responsibilities

• Install, service and maintain Ellepot machines and nursery automation equipment
• Diagnose mechanical, pneumatic, and electrical faults
• Perform preventative maintenance and client training
• Troubleshoot PLC-controlled systems
• Provide on-site and remote technical support
• Travel extensively to client sites across Africa

Key Requirements

• N6 or Diploma in Mechanical Engineering, Mechatronics or Electrical Engineering
• Strong knowledge of mechanics, pneumatics, and basic electrical systems
• Exposure to PLC systems (Siemens knowledge is an advantage)
• Valid passport and willingness to travel regularly