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Insurance Service Consultant - Client Support & Upsell
Résumé du poste
A growing insurance firm in Sandton is seeking a Call Centre Agent to support clients with policy changes and complaints. The ideal candidate will have Matric and a minimum of 2 years in a call center within short-term insurance. Responsibilities include maintaining accurate records, upselling services, and providing timely client support. If you're passionate about service, eager to learn, and want to be part of a dynamic team, this is a great opportunity. Training and development opportunities are available.
Qualifications
- Must have Matric as essential education.
- 2 years experience in call centre within short-term insurance is essential.
- Familiar with dealing with service providers is essential.
Responsabilités
- Serve clients in a call centre regarding policy changes and advice.
- Upsell to existing clients through outbound calls.
- Provide accurate and timely administration for client queries.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.