Debt Collection à United States

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To minimise the financial risk of the organisation proactively and ensuring maximum collection of outstanding debt.

KEY RESPONSIBILITY AREAS

• Manage and address financial risk
• Collect outstanding debt within the set benchmark
• Ensure effective utilisation of available resources to achieve optimal efficiencies
  
  

• Grade 12
  
  

• Debt collection experience
  
  

• Two-three years' experience in a debt collection environment
• Exposure to private hospital environment
  
  

• Knowledge of rules and regulations regarding funder contracts, and the application thereof
• Computer literacy (Microsoft Office)
• Patient Administration policies and procedures
• Sound Financial knowledge (e.g. reconciliations, debits and credits, adjustment journals, etc.)
• Medical Aid requirements
• Related Patient Admin programs on the AS400 system
• Render and EDI processes, Follow-up for all financial classes, Unclaimed Overpayments and Bad Debt processes
• Credit control
• Debt collection policies, procedures and legislation
• Relevant computer software packages (including Microsoft Office Packages, Connect, AS400 and Debtpack Enterprise Systems)
• Relevant aspects of legislation w.r.t Debt collection environment (e.g. National Credit Act; Consumer Protection Act, Workman’s Compensation Act, etc.)