Digital Services Consultant - Banking & Cash Solutions

nedbank; Strand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African bank is seeking a client-focused individual in Strand to educate clients on digital solutions, manage cash transactions, and maintain strong client relationships. The ideal candidate will have a diploma and 1-2 years experience in retail or banking service. Responsibilities include assisting clients with online applications, balancing cash, and performing device maintenance. Join a team dedicated to delivering excellent customer service and meeting business goals.

Qualifications

• 1 - 2 years in Retail/Banking Client Service, Cash, Technology Savvy.
• Experience in first line problem resolution.
• Foreign experience where applicable.

Responsibilities

• Educate clients on digital and self-service solutions.
• Manage cash transactions and device maintenance.
• Build and maintain client relationships.

Skills

Customer service principles

Relationship management

Stress tolerance

Education

Diploma

Higher Certificate in Banking Services - NQF5

Job description

A leading South African bank is seeking a client-focused individual in Strand to educate clients on digital solutions, manage cash transactions, and maintain strong client relationships. The ideal candidate will have a diploma and 1-2 years experience in retail or banking service. Responsibilities include assisting clients with online applications, balancing cash, and performing device maintenance. Join a team dedicated to delivering excellent customer service and meeting business goals.