Chief Operating Officer jobs in South Africa

PURPOSE OF POSITION

To formulate and administer company / corporate policy in order to obtain given objectives through efficiency, profitability and customer satisfaction.

Minimum Requirements :

• Grade 12 qualification / equivalent.
• Relevant tertiary qualification.
• Minimum of 10 years’ experience in the motor industry.
• A 360-degree strategic understanding of the retail motor vehicle industry.
• Minimum 5 years’ experience in a Sales Manager position.
• Sound financial conceptualisation and management.
• The ability to manage and motivate staff.
• Clean criminal record.
• Experience within the brand beneficial.
• Good verbal and written communication in English.
• Fleet Management and experience will be required.
• Must be able to handle volume deals over a national footprint.

Profil demandé :

• Develop and maintain strategies to drive revenue and profitability and to achieve budgeted figures.
• Establish and maintain adequate and skilled staff to meet given sales requirements throughout the business, according to financial resources available and in line with overall company / corporate target objectives.
• Provide maximum staff efficiency to create profitability for the company.
• Control cash flow, stocks, and assets at a level commensurate with profit requirements and satisfactory return on investment.
• Maintain strict and effective control of expenses in line with budget objectives.
• Maximise company profitability through the sale of vehicles, associated products, parts and labour.
• Effective management of vehicle stock to avoid vehicles ageing excessively.
• Ensure all departments achieve profit margins as per established objectives.
• Ensure the company attains a given overall net profit per month in line with budget requirements.
• Continually monitor the financial situation on a daily / weekly basis to achieve financial objectives via sales, service, customer satisfaction and retention.
• Examine all accounts, operating controls and composite figures monthly and initiate prompt improvement or corrective action where required.
• Schedule a monthly review meeting with the DCE and the nominated team.
• Forecast peak sales criteria and cash requirements.
• Improve stock turnover ratios, reduce stock holding value and increase sales to meet company objectives.
• Maintain a high level of customer satisfaction whilst maximising profits.
• Ensure that all customer invoices have been correctly prepared and submitted for completion.
• Examine daily / weekly / monthly debtors ensuring collection of outstanding monies (including new and used vehicles, parts, and service)
• Issue job descriptions and regular performance appraisals and ensure appropriate action taken based on results.
• Establish and review operation of salary scales and incentive schemes.
• Review all departmental activities and reporting systems.
• Ensure that the company complies with health and safety and other lawful compliance regulations.
• Ensure that adequate safety and security measures have been implemented to protect company personnel and property.
• Engage in monthly committee meetings and to file minutes.
• Maintain effective and meaningful communication with Directors and Senior Management.
• Involve the DCE in the planning, and the completion of sales campaigns, advertising, and promotional activities and to ensure their cost effectiveness.
• Refer the review of all pricing policies, sales discounts, fleet discounts, parts pricing, and labour rates to the relevant Group Heads.
• See that the franchisers’ standards and requirements are always met.
• Successful in achieving and maintaining OEM targets and participating in OEM programs.
• Lead and manage dealership staff to ensure an engaged workforce
• Manage volume deals over a national footprint.