Chief Operating Officer jobs in South Africa

Our client is a well-established and highly respected organisation in the aged care sector, committed to providing affordable, secure, and comfortable accommodation with compassionate care to qualifying retired individuals. They are seeking to appoint a business-minded and client-focused Chief Executive Officer to provide strategic leadership and oversee operations across multiple facilities.

A wonderful opportunity for a caring, compassionate, authentic and business minded individual.

• Education: BCom Honours Degree (Essential)
• Experience: 10–15 years’ proven experience in a CEO or senior General Management role; demonstrated track record in strategic leadership, financial management, and commercial oversight, driving sustainable business growth; experience in the aged care sector will be an advantage; strong ability to engage with retired individuals in a respectful, caring, and empathetic manner

1. Strategic Leadership Develop and implement the organisation’s strategic plans, vision, and goals; embed the mission, ethos, and values throughout all operational areas; identify and mitigate potential business risks; promote a culture of professionalism, accountability, efficiency, and care; approve and implement operational policies, procedures, and standards; lead the effective management of operations, finance, nursing, business development, and HR; monitor industry trends and align organisational strategy accordingly; drive optimisation of investments and resources; review performance reports to identify risks and opportunities for improvement; ensure compliance with all relevant legislation and regulations
2. Stakeholder Engagement Build and maintain strong, collaborative relationships with internal and external stakeholders; oversee resident relations and intervene in escalated matters; manage communication with residents, families, and relevant community networks; represent the organisation as the primary contact for the Board; provide regular reports to the Board on stakeholder engagement and operational matters
3. Business Development Identify and evaluate new business opportunities; present strategic proposals to the Board for consideration; approve all contracts with residents, partners, and external suppliers
4. Financial Management Assume full accountability for organisational financial performance; oversee budgets, reporting systems, and financial policies to ensure compliance with legislation and accounting standards; review monthly financial reports, address discrepancies, and manage expenditure within approved parameters; oversee cash flow management, debtor control, and supplier negotiations; in collaboration with Financial Accountant, prepare year-end financial statements for audit and act as liaison with external auditors; present audited financial results and insights to the Board; serve as the organisation’s Prescribed Officer in compliance with governance requirements and legislation
5. Quality & Compliance Ensure alignment of all operations to required quality standards; drive continuous improvement initiatives; oversee compliance with Health, Safety, and Environmental regulations; represent the organisation in HR, legal, media, and reputational matters
6. Leadership & People Management Lead and inspire high-performing teams, fostering engagement and commitment; ensure succession planning for key positions; promote a learning and development culture; resolve critical operational issues to ensure business continuity; maintain adherence to corporate governance principles and ethical leadership standards

• Strategic and Commercial Acumen
• Strong Leadership and Decision-Making Skills
• Excellent Communication and Stakeholder Management Abilities
• Commitment to Quality and Continuous Improvement
• Strategic and analytical thinking
• Exceptional attention to detail and accuracy
• Strong communication and stakeholder engagement skills
• Proactive and solutions-focused approach
• Strong business acumen
• Solid financial acumen
• Sound judgement and effective decision-making abilities
• Skilled negotiator
• Highest level of integrity and ethics
• Empathy and Sensitivity in an Aged Care Context
• Ability to engage respectfully, caringly and sensitively with retired individuals

• CTC commensurate with experience, skills, qualification and value-add contribution.
• Included in CTC: 9% Pension fund contribution / 5% employee contribution.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.