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Head : Information Technology Infrastructure
Job summary
A well-established business in Gauteng is seeking a Head of Information Technology Infrastructure. The role involves managing vendor relationships, driving customer satisfaction, and ensuring efficient IT support services. The ideal candidate has a Bachelor's Degree and extensive experience in infrastructure management and senior management roles. Strong knowledge in disaster recovery and budget management is essential.
Qualifications
- 10 years of experience in Infrastructure management and at least 5 years in infrastructure senior management.
- Hands-on experience in desktop, application, and network support (LAN/WAN/SAN).
- Excellent knowledge of Data Centre and IT operations.
Responsibilities
- Manage vendor relationships and asset/access management.
- Ensure IT support services meet agreed business service levels.
- Drive customer satisfaction, cost efficiency, compliance, and innovation.
Skills
Education
A well-established business is seeking to appoint a Head : Information Technology Infrastructure. The role manages vendor relationships, asset and access management, and ensures that IT support services meet agreed business service levels while driving customer satisfaction, cost efficiency, compliance, and innovation.
- Bachelor's Degree
- 10 years’ experience in Infrastructure management and at least 5 years in infrastructure senior management
- 8 – 10 Years in the below: Management of IT infrastructure support, operations, and service delivery
- Hands‑on experience in desktop, application, and network support (LAN / WAN / SAN)
- Database administration & Data Centre operations
- Service Desk management and end-user support
- Disaster recovery planning and execution
- Vendor and contract management
- Exposure to ERP environments
- Critical Competencies: Infrastructure & Service Delivery Strategy Development
- Storage, Network & Cloud Management
- Service Desk Management & IT Support Tools
- Budget and Financial Management
- Disaster Recovery Planning Management and Cyber Security
- People Management
- Excellent Data Centre and IT operations knowledge
- Detailed understanding of data security and disaster recovery processes
- Working knowledge of Backup & recovery strategies
- Knowledge / Experience of Recruitment Tools
- Knowledge of PFMA
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, for available positions which may be inline with your career aspirations.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.