Baa-Road Division

Netcare Ltd.; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare provider in Gauteng is seeking a qualified BAA to respond to emergency calls and perform patient care duties. The ideal candidate will be registered with the HPCSA and have at least 1 year of post-graduate experience. This full-time position requires effective communication and a commitment to patient care and safety. The successful candidate will join a team dedicated to providing the best medical services.

Qualifications

• Must have at least 1 year of post-graduate patient care experience.
• Must be over 21 years.
• Must maintain current registration with HPCSA.

Responsibilities

• Respond to emergency and non-emergency calls within time frames.
• Ensure cleanliness and maintenance of equipment and vehicles.
• Administer Basic Life Support as necessary.

Skills

Current registration with the HPCSA

Good general knowledge of legislation

Relevant computer proficiency (Microsoft Office)

Compassion and empathy towards patients

Education

B.A.A. certification

Valid Code 10 driver's license

Job description

Baa-Road Division page is loaded## Baa-Road Divisionremote type : Onsitelocations : Netcare Alberton Hospitaltime type : Full timeposted on : Posted Todaytime left to apply : End Date : November 20, (5 days left to apply)job requisition id : JR We provide meaningful careers that connect people with purpose. We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity. Netcare invites you to be part of our journey.

• KEY WORK OUTPUT AND ACCOUNTABILITIESOPERATIONAL EXCELLENCEAdministrative Duties
• Successful completion of all administration in the Operations as per SOP manual
• Complete all company and legal documentation essential in the completion of your duty, and to ensure that copies of such documentation are handed to the Operations Manager
• Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty / emergency unit
• Complete E - Patient Report Forms accurately for every patient treated
• Complete any and all paper work required for overtime worked and leave required
• Perform any other reasonable duties as requested by Operational Manager
• Quality Improvement
• Quality assurance to maintain work standards ,integrity of data reporting
• Respond to any emergency if requested and administer Basic Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
• Immediately call for backup should the condition of the patient require treatment that exceeds your scope of practice and competency
• Log all calls with the Netcare Call Centre and obtain a Case Number for every call attended
• Ensure the cleanliness of the station on a daily basis
• Ensure proper and adequate stock control and replacement immediately after a call if possible
• Attend CME training to maintain CPD compliance
• Submit to involvement in community projects if required
• Have necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarise yourself with any changes to the treatment protocols as prescribed by the HPCSA
• Adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against youVehicle and Equipment
• Ensure the effective control of equipment in the Department as per set guidelines
• Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on CARS, and to report such discrepancies to your Operations Manager
• Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week
• Maintain all equipment in satisfactory working condition in accordance with manufacturers' details
• Ensure sufficient care is taken to prevent loss of equipment, and report all losses / stolen 'to management.
• Ensure accurate record keeping for all drugs used and in your possessionHealth and Safety
• 10 Compliance with Compensation for Occupational Injuries & Diseases Act requirements
• Ensure compliance to Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre
• Ensure that all public areas in the Netcare premises are kept neat and tidy at all times
• Act in the manner conducive to basic safety regulations whilst on duty
• Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
• Ensure that the scene of an incident is safe to approach and if not, make safe such a scene according to the regulations in your specific level of emergency care training
• Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately
• Wear the appropriate protective gear on each scene as necessary
• Ensure proper and adequate stock control and replacement immediately after a call if possibleBEST AND SAFEST PATIENT CAREPatient Care
• Adhere fully to all HPCSA protocols at all times
• Required to respond to all emergency calls within one minute and all non - emergency calls within three minutes, unless you inform the emergency call contact centre immediately of an adequate reason why you are unable to do so
• Be an ambassador to the company by always displaying compassion and empathy towards your patients, their family members and friends
• Keep family members informed about patient treatment
• Hand all patients over to hospital staff as per protocol
• Wear protective gloves when treating or transporting all patients
• Respect the confidential nature of the information patients share with you even after their death
• Be courteous and professional when interacting with patients.
• Accurately document all patients valuablesGROWING WITH PASSIONATE PEOPLESelf - Management and Development
• Identify self- development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager
• Formulate action steps to close the gap between the ideal and actual state of competence
• Pursue self -development in one or both of the following areas :
• Formal Studies
• Informal / self - studies
• Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved
• Be punctual and behave appropriately to the business environment
• Meet deadlinesCustomer satisfaction
• Ongoing Customers satisfaction according to set standards
• Be a model of excellent customer service, ensuring that all customers experience an excellent and satisfactory interaction at all timeSKILLS PROFILEEDUCATIONEssential
• Current registration with the HPCSA : Professional Board of Emergency Care Personnel as a BAA. Currency with the HPCSA CPG updates.
• A valid PDRP for passengers
• A valid Code 10 driver's licenseWORK EXPERIENCEEssential
• 1 Year post-graduate patient care experience in an operational environment would be beneficial
• Must be over 21 yearsKNOWLEDGEEssential
• Relevant computer proficiency would be beneficial (Microsoft Office)
• Good general knowledge and understanding of legislation pertaining to the specific business environment of Netcare NON MANAGERIAL / SPECIALIST SKILLSCoaching Others\
• The capacity to recognise development areas in others and support them to facilitate personal development through coaching.Leading and Managing Change\
• The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.Performance Development\
• The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.Taking ActionCapable of recognising the need for action, considering possible risks and taking responsibility for results.Decision Making Capable of making decisions timeously and taking responsibility for the consequences.Managing SelfCapacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.Customer Focus and Service Delivery The capacity to identify and respond to the needs of \
• internal and external customers.
• Internal and external customers include patients, doctors, colleagues, suppliers, visitors, vendors and any other person that requires a relationshipAdapting and Responding to Change Capable of supporting and advocating change initiatives and managing own reaction to change.Continuous Improvement The capacity to improve systems and processes to facilitate continuous improvement.Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and others.Building Relationships Capacity to establish constructive and effective relationshipsmunication The capacity to clearly present information, either written or verbal.Teamwork