Sales Coordinator

KM KINLEY MARKETING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A marketing firm in Singapore seeks a motivated individual to manage customer inquiries and sales orders. Responsibilities include tracking customer requests, processing orders accurately, and maintaining supplier relationships. Candidates should have strong communication skills and a minimum of 'A' Level or Diploma. The role emphasizes both independent work and teamwork. This position is pivotal in ensuring customer satisfaction and operational efficiency.

Qualifications

• Proficient in engaging and influencing customers effectively.
• Should be able to work independently and within a team.

Responsibilities

• Respond to and track customer inquiries and orders.
• Process sales orders and ensure timely deliveries.
• Maintain relationships with suppliers and customers.
• Assist the Sales Manager in managing schedules.

Skills

Strong communication skills

Interpersonal skills

Proactive work approach

Independent and team collaboration

Education

Minimum 'A' Level or Diploma

Job description

Responsibilities

• Respond to and track customer inquiries, quotations, purchase orders, and payment collections to maintain strong customer service
• Process all sales orders and deliveries accurately and on time to meet customer expectations
• Maintain and strengthen relationships with suppliers and existing customers to support ongoing business
• Assist the Sales Manager by managing schedules and distributing sales documentation to ensure organized workflows
• Prepare and process sales orders and related documentation to support order fulfillment
• Follow up on sales order statuses, coordinate with locally and overseas supplier to ensure smooth transactions
• Communicate clearly and effectively with sales, finance, service, and applications teams to prevent errors and maintain operational efficiency
• Support teamwork by assisting with phone support, sales-related activities / events local and overseas as needed

Required competencies and certifications

• Minimum “A” Level or Diploma
• Ability to work proactively and independently while collaborating effectively within a team
• Strong communication and interpersonal skills to engage and influence customers effectively