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Résumé du poste
A local hotel management company in Singapore is seeking a candidate to oversee the daily operations of the hotel department. Responsibilities include liaising with directors, managing staff communication, resolving conflicts, and ensuring customer satisfaction. Candidates should have 2-3 years of relevant experience, strong interpersonal skills, and the ability to work in multiple locations, including weekends and public holidays.
Qualifications
- 2-3 years of relevant experience in a similar role.
- Able to work at multiple locations across the island.
- Flexibility to work overtime on weekends and public holidays.
Responsabilités
- Oversee daily operations of the hotel department.
- Liaise with the director on planning and execution of tasks.
- Resolve conflicts and mediate disputes among employees.
Connaissances
- To Oversee daily operation and activity for Hotel department
- Liase with director on planning and execution of tasks/projects
- Liase with HR Department for manpowper planning and if required conduct interview.
- Assist HR & Director to develop and improve KPI’s
- Act as a communication conduct between management and staff.
- Resolve conflicts and mediate disputes between employees.
- Attend to complaints and ensure customers' satisfaction
- Any other duties assigned by directors
- Able to work in islandwide locations, and able to go to multiple locations daily.
- Able to work OT including weekends and public holidays.
- Atleast 2-3 years’s of relevant experience
- Excellent interpersonal skills
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.