MISSION
We are seeking an organised and professional Receptionist to join our team and be the first point of contact for our Singapore office. You will play a vital role in creating a welcoming and efficient environment for our visitors and employees. Your responsibilities include providing exceptional customer service, managing the reception area, and supporting various teams administratively. This role offers an excellent opportunity to develop your skills, build relationships with stakeholders, and contribute to a thriving company culture.
This is a part-time role covering the afternoon shift, with some flexibility required to cover absences and ensure adequate reception coverage.
The role reports to the Building & Office Services (BOS) Manager.
Key Responsibilities
Reception Duties
- Provide first-class customer service by welcoming and assisting visitors
- Handle general administrative and reception duties (e.g., calls, visitors, couriers/mails)
- Manage office access passes for staff, visitors, and contractors
- Coordinate meeting room requests (setup, housekeeping)
- Maintain detailed records of visitor requests and calls
- Keep reception and common areas clean
- Work with pantry staff to monitor and replenish supplies
Facilities Support
- Collaborate with the Facilities team for maintenance and repairs, liaising with building management
- Act as fire warden for the floor
- Escort vendors during routine maintenance (pest control, fire safety, security systems)
Administrative Support
- Assist the Administrative team with office filing and general administrative tasks
- Respond to requests on the General Services Portal
- Maintain office inventory and supplies
Others
- Perform ad-hoc duties as assigned by the Line Manager
- Support office projects and events as needed
- Ensure compliance with local safety regulations at all times
YOUR PROFILE
- Client-first mindset with a positive attitude
- Strong verbal and written communication skills in English
- Experience in an administrative or receptionist role is advantageous
- Ability to prioritise, problem-solve, and multi-task effectively
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Ability to work independently and collaboratively with stakeholders